Our return policy only applies to products purchased directly from our website. Your item must be in its original unused or unopened condition to be returned unless there is a manufacturer defect. *You must return the item within 30 days of your purchase.
We also accept:
Visit our support page and request that you would like to return your products. Briefly, explain to our support agents, your issue and they will provide a return label so you may begin the process detailed below.
Item returns may be subject to a 15% restocking fee when they are considered nondefective.
Items cannot be returned if they are opened. Merchandise that has been worn, used, opened, or altered will not be accepted for return or exchange.
Exchanges of any of product, regardless where they are purchased from must be within 30 days of your purchase due to a manufacturer defect. NG NUTRA is responsible to decide what products are eligible for exchange due to a manufacturer defect.
Please email firstname.lastname@example.org with your proof of purchase, lot # and expiration date (found on the bottom of the bottle) and description of the defect.
PLEASE NOTE: ALL SITE VISITORS are advised to consult a physician before beginning any exercise and nutrition program. NG NUTRA and the contributors do no accept any responsibility for injury sustained as a result of following the advice or suggestions contained within the content of this site.
*These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.
NG NUTRA’s and their Contract Manufacturer Organizations are third-party certified compliant with cGMPs (Current Good Manufacturing Practices) under 21 CFR part 111 regulated by the FDA.